customer and bartender

So you want to be a Bartender

Let’s paint a picture. You work in a local sports pub. It’s 3:30 in the morning. Finally the bar is empty. Things are a disaster. There is still a good chunk of cleaning ahead. Through out the evening you tried to keep up but you probably won’t go home for another hour. The tip jar is […]

12 Questions About the Smart Serve Certification Test

What is Smart Serve?Smart Serve (or SmartServe Ontario) was created with the Alcohol and Gaming Commission of Ontario (AGCO) in 1995 to provide responsible alcohol beverage service training for the Ontario hospitality industry. Who needs Smart Serve certification?Smart Serve is now required by anyone who serves or handles alcohol, and managers and security staff in […]